Returns & Exchanges
At Comfort Candle Company, we want you to be completely satisfied with your fragrance experience; if you are not happy with your purchase, you may return unused items within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the unused candles in their original packaging to ensure they are protected from breakage during transit.
Ship the Package
Affix the provided shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing